28 Şubat 2017 Salı

Angry Neighbors Protest Outside Snap Offices Ahead Of Highly Anticipated IPO

Gavin Stenhouse

As Snap Inc. gears up for its forthcoming IPO, some of the company's Venice, California neighbors rallied outside its doors, aiming to send a message to the fast-growing social media phenom: Get out.

On Tuesday afternoon, dozens of Venice locals gathered outside of Snap's offices to protest what they say is an unwelcome transformation of a vital piece of Los Angeles.

"This is a public street and the community will not sit by quietly while Snap attempts to annex it for a private corporate campus," 11 year Venice resident Laura Booth told BuzzFeed News.

Snap's headquarters is scattered throughout multiple buildings in the quirky beachside enclave that's home to surfers, eccentrics and now herds of tech employees. The company's Venice footprint has ballooned ahead of an initial public offering expected to hit the market this later week. And, as BuzzFeed News reported last week, that growth is causing serious tension with neighbors, some of whom say Snap is turning Venice into "a horrible business park."

Instagram: @cjgronner

Reached for comment, Snap told BuzzFeed News that it is looking beyond Venice for future expansion.

"We’re very grateful to be a part of the Venice community and we are sorry for any strain that our growth has placed on those who live and work here," a Snap Inc. spokesperson said.. "We've partnered closely with local schools and nonprofits to be a good neighbor and we've always tried to help our community feel safer in a neighborhood that is all too often the victim of violent crime. We recognize that we are no longer the small startup that we once were and we are necessarily concentrating our future growth outside of Venice."


Laura Booth

Laura Booth

Laura Booth




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Video Shows Uber CEO Travis Kalanick Arguing With Driver Over Fares

Shu Zhang / Reuters

Uber’s public relations crisis continues apace with no apparent end in sight.

On Tuesday afternoon, Bloomberg published a video in which CEO Travis Kalanick aggressively argues with an Uber driver who claimed he is earning less money after Uber cut fares. “Some people don't like to take responsibility for their own shit,” Kalanick exclaims, after his driver says he lost $97,000 because of Uber. “They blame everything in their life on somebody else. Good luck!”

youtube.com

The publication of the dash-cam shot video is the latest in a parade of PR disasters for Uber. In January, Kalanick’s decision to sit on President Trump’s economic advisory group inspired a viral #DeleteUber campaign in which the company saw about 200,000 users delete their accounts, according to the New York Times. Kalanick subsequently resigned from the council.

Then, in early February, a former Uber engineer penned a viral account of her experience at the company with detailed allegations of systemic sexism. In response, Uber launched an internal investigation into the accusations, led by former attorney general Eric Holder and Arianna Huffington, who sits on Uber’s board. A visibly emotional Kalanick apologized to his staff at an all-hands meeting and promised to “do better.”

Two days later, during a meeting with more than 100 women engineers, Kalanick was grilled about issues of sexism at Uber, according to an audio recording obtained by BuzzFeed News. “I want to root out the injustice,” he told those in attendance. “I want to get at the people who are making this place a bad place. And you have my commitment.”

Uber’s tensions with its drivers are well-documented. The company continues to grapple with lawsuits over the classification of drivers as independent contractors. Just last month, Uber paid the Federal Trade Commission $20 million to settle allegations that it advertised inflated estimates of how much its drivers earn on its website and in Craigslist job postings.

Kalanick’s video interaction with his Uber driver is in many ways a snapshot of those tensions — and one that Uber clearly did not expect to become public. Uber declined to comment on the video.

Uber says on its website that drivers are permitted by the company to record riders “for purposes of safety,” but notes that “local regulations may require individuals using recording equipment in vehicles to fully disclose to riders that they are being recorded in or around a vehicle and obtain consent.”

In California, a state with a two-party consent rule for recording confidential conversations, could the driver be in legal trouble?

“It was a risky move to publicize this video,” Eric Goldman, a law professor at Santa Clara University, told BuzzFeed News. “It’s unclear if the conversation between the Uber driver and the CEO would qualify as a confidential communication.”

Goldman said whether the conversation would qualify as confidential would depend on several factors, such as whether the dashcam was prominently visible, and whether for-hire vehicles could count as public spaces. Regardless of those questions, he said, lawsuits of this variety are uncommon and the optics around Uber suing one of its own drivers lower the odds of a lawsuit.

Said Goldman, “Uber’s CEO has much bigger problems in his life right now.”



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YouTube’s New App Lets You Watch Live TV

YouTube / Via tv.youtube.com

YouTube unveiled YouTube TV today, a standalone app that'll let you watch 40+ cable and broadcast channels via the internet for $35 per month. The service will launch in the spring at an unspecified date in “the largest US markets,” according to a YouTube statement. Key channels include ESPN, CBS, ABC, USA, FX, Fox News, E!, the CW, and others. And just like a cable subscription, you can add premium channels like Showtime to your bundle for extra money per month.

The service resembles Dish’s Sling TV, Sony PlayStation Vue, and AT&T’s DirecTV Now, which allow people to watch live TV on traditional channels via the internet. Hulu is planning to release a similar service soon, according to the New York Post. Facebook has plans for a standalone TV app, and Apple, already a player with Apple TV, has announced plans for making original TV shows.

YouTube TV is separate from YouTube Red, the site’s premium content channel that requires a subscription, though subscribing to YouTube TV also gives you access to YouTube Red Originals. (Disclosure: YouTube Red has purchased web series from BuzzFeed). YouTube TV will be a standalone app downloaded to phones (both iOS and Android), tablets (same), or computers. In its announcement blog post, the company highlighted the ability to watch YouTube TV on traditional sets via the company’s Chromecast device.

You’ll be able to record live shows and save them to the app without storage limits, where you can keep them for up to nine months. Each subscription comes with the ability to create six personalized accounts and watch three concurrent streams at once. Recode reports that Google’s artificial intelligence software will power the service’s recommendation system. The company didn’t say how regular YouTube videos will interact with YouTube TV, but it is worth noting that TV will be a separate app from YouTube’s flagship downloadable service.

Justin Connolly, an executive vice president at Disney and ESPN, said in a statement that the service would allow networks to reach “young, mobile-first audiences.”



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Hootsuite CEO Directs Comment-Seeking Reporter To Phone Sex Line

The CEO of Hootsuite — a Canadian social media management startup — responded to a Bloomberg reporter’s request for comment on Tuesday by directing him to a paid sex phone hotline.

Here’s what we know: Earlier this morning, Bloomberg News reporter Gerrit De Vynck published a story making the case that Hootsuite is overvalued at $1 billion and is underserving of its so-called unicorn status.

Hootesuite CEO Ryan Holmes (who maintains that the company is, in fact, worth more than a billion dollars) took to Twitter, decrying Bloomberg’s headline (“Hootsuite: The Unicorn That Never Was”) as salacious, and complaining that that the De Vynck published his story without comment from Hootsuite.

The Bloomberg reporter tweeted back at Holmes with his phone number, asking the CEO to call him. Here’s what Holmes tweeted back:

The thing is, that’s not Holmes’ phone number — it’s the number for a paid sex hotline — 1-800-EAT-DICK. When you call it, a man’s voice offers you unpublishable favors, if you simply enter a valid Visa, Mastercard or American Express credit card number.

After BuzzFeed News reached out to Holmes and his PR team, he deleted the tweet, and his PR person pointed to a followup tweet sent by Holmes that says, “apologies. wrong number.”

The timing of Holmes’ tweet is particularly ill-timed, considering the tech industry writ large is under fire this week for reports of pernicious sexism in the workplace. Earlier this month, a former Uber employee published a harrowing account of her time at the company, which detailed numerous allegations of sexual harassment and discrimination. The post sparked a public dialogue about how and why inappropriate behavior gets brushed under the rug at startups.

The reporter involved in the exchange declined to comment, but in an email, a Bloomberg spokesperson told BuzzFeed News that "we stand by our reporting."



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27 Şubat 2017 Pazartesi

Elon Musk Says He Wants To Send Two People Around The Moon By 2018

Gregg Newton / AFP / Getty Images

Two people have paid Elon Musk's SpaceX rocket firm an undisclosed amount to shoot them around the moon on a Falcon Heavy space rocket flight late in 2018.

Announced at a Monday briefing, the proposal to circle two unidentified customers around the moon follows past audacious moves by Musk, ranging from now standard landings of rocket stages to sending an unmanned "Red Dragon" crew vehicle to Mars.

"They have already paid a significant deposit to do a moon mission," according to a SpaceX statement. The Federal Aviation Administration created new rules allowing for US space tourism in 2016.

The trip would send the two people aboard a Dragon space capsule around the moon for a week. The capsule was developed with NASA to send astronauts to the International Space Station. The news comes as NASA contemplates a separate "EM-1" crewed moon trip for its SLS rocket in 2018.

"By also flying privately crewed missions, which NASA has encouraged, long-term costs to the government decline and more flight reliability history is gained, benefiting both government and private missions," SpaceX said.

"I'm skeptical," space law expert Micheal Listner told BuzzFeed News, saying that SpaceX faced an uphill battle in getting a FAA license to pull off the lunar mission next year, even if it does develop its Falcon Heavy rocket and Dragon capsule on schedule.

Despite being a private mission, the launch would also need tracking support from NASA's Deep Space Network (DNS). "So, with all the hype about this being a private mission, it will require public resources," Listner said by email. "That NASA is considering the same thing with EM-1 is sure to create political pressure from Congress as well, who won’t take kindly to NASA being upstaged."

Musk founded SpaceX in 2002, with the goal of making humanity "interplanetary," and has spoken often of his hopes of colonizing Mars.

LINK: NASA Is Studying A Manned Trip Around The Moon On A $23 Billion Rocket

LINK: Ready To Die? Elon Musk Has A Plan To Send You To Mars



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26 Şubat 2017 Pazar

The Iconic Nokia Brick Phone Is Back

If you were around in the early 2000s, you probably remember this:

If you were around in the early 2000s, you probably remember this:

A total 126 million 3310s were sold since the phone's launch in September 2000.

Nokia


Well, it's back (kind of).

Well, it's back (kind of).

Paul Hanna / Reuters

On Sunday — 17 years after the phone was first introduced — Nokia announced it would be reintroducing the 3310.


The reimagined phone comes with the classic game Snake, and is said to have a standby battery life of a month. It also has a 2-megapixel camera, a microSD slot, and a color screen. It comes in four colors — red, yellow, blue, and gray — and is expected to cost around $52 when it becomes available sometime in the second quarter of the year.

"The love for the brand is immense. It gets a lot of affection from millions and millions of people," said Nokia's Chief Executive Rajeev Suri in a press conference on Sunday.




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Samsung Just Unveiled A High-Performance Tablet With A Keyboard

Korean conglomerate Samsung revealed two new types of tablets today at Mobile World Congress in Barcelona: a high-performance Galaxy Book series with full desktop PC capabilities, and the sleek, all-glass Galaxy Tab S3, a tablet optimized for entertainment. Price and availability have not been announced for either device.

It has a 9.7-inch AMOLED screen with 2048 × 1536 resolution with HDR, 10-bit color support to watch Netflix and browse Facebook. There are four speakers that detect tablet rotation and change the audio output to reflect whether the device is in landscape or portrait. At .928 pounds, it’s slightly heavier than the previous Tab S2, and Samsung claims it has a 12-hour battery life. The tablet uses the new USB Type-C port for charging.

Some of the standout software features include a blue light filter that eliminates blue light while reading or browsing. (Blue light may block the production of melatonin, a chemical that makes you feel sleepy.) There’s also a new game launcher that blocks notifications during gameplay.

It’s powered by the latest version of Android, Nougat 7.0, a Snapdragon 820 processor, 4GB of RAM with a microSD slot for up to 256GB of storage, a 5MP front-facing camera, and a 13MP rear camera.

The Tab S3 comes with an S Pen stylus for note-taking, creating GIFs, and quick translations. The tablet also has a special connector that works with a keyboard cover, sold separately. Neither the keyboard nor stylus require pairing or charging.

The Galaxy Book series — Samsung’s answer to the iPad Pro and Microsoft Surface — is a workhorse designed with productivity and multitaskers in mind.

The Galaxy Book series — Samsung’s answer to the iPad Pro and Microsoft Surface — is a workhorse designed with productivity and multitaskers in mind.

Samsung

It’s a convertible laptop/tablet hybrid that comes in a 10.6-inch and a 12-inch version. The new device’s most notable capability is its ability to run the Windows 10 operating system, meaning that it can easily go from a touchscreen tablet to a true laptop PC. The hybrid is super slim, at 7.6mm thick, and weighs a pound and a half. There are also 2 USB-C ports for accessories or monitors.

It ships with an S Pen, which is compatible with Adobe’s programs out of the box. The Galaxy Book also includes a backlit keyboard.

Samsung claims the Galaxy Book can do anything a full desktop PC can do. Here are the technical details:

The 12-inch model:
  • 2160 × 1440 AMOLED screen that supports videos in HDR
  • 3.1GHZ Kaby Lake Core i5 processor
  • Two options: 4GB of RAM with a 128GB solid state drive or 8GB of RAM with a 256GB solid state drive
  • 13MP rear-facing camera and a 5MP front-facing camera
The 10-inch model:
  • 1920 × 1280 AMOLED screen
  • 2.6GHz Intel Core m3 processor
  • 5MP front-facing camera only

Samsung has had a rocky several months following the recall and eventual discontinuing of the Note7, built with faulty batteries that led to explosions. Samsung’s reputation in the US plummeted as a result. Company vice chairman Jay Y. Lee was formally arrested on unrelated bribery allegations.

Samsung kicked off Sunday’s presentation with a video highlighting the company’s commitment to quality assurance, showing that its phones are tested and re-tested. “The past six months have undoubtedly been the most challenging periods in our history,” said Samsung CMO David Lowes.

Where’s the Galaxy S8?

Samsung is holding off on announcing its top-of-the-line flagship phone, the Galaxy S8, for now. The new phone now has an official announcement date (March 29) and is rumored to have an April 21 release date.

The only other tidbit we heard from the company today is that its newest phone will ship with specially tuned AKG earphones.

An app image may have revealed the design of the S8. According to the mockup discovered by SamMobile, the S8 may feature a button-less, nearly bezel-less design.

Leaks indicate that the new phone will have an even larger display than past devices, come in two sizes, and feature Samsung’s version of Google Assistant and Siri, called Bixby. Stay tuned for more news on the Galaxy S8 in March.



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25 Şubat 2017 Cumartesi

Girl Scouts Are Taking Credit Card Payments For Cookies And It’s Diabolical

It's Girl Scout cookie season, which means our wallets are getting smaller and our pant sizes are getting bigger.

Seasons vary by place. Here's how to find yours.

But in these hip modern times, how can you get your Thin Mint fix if you don't carry cash?

According to a 2014 report by Bankrate and Princeton Survey Research Associates International, 50% of Americans carry $20 or less every day, and 9% don't carry cash at all. Retailers are adapting at varying speeds.

Oh, the burnt caramel taste of sorrow!

Giphy

The Scouts know this is a problem, though, and they're trying something new: mobile credit card readers.

Giphy

That's right. Some Girl Scouts have started using Square to take payments, and people around the country have taken notice.

Square doesn't have any official data on the prevalence of its readers among the Scouts, and Troop 87 didn't respond to requests for comment about why they decided to try the mobile card readers.

Square did say it has seen a trend of more parents telling the company they've started using readers, as well as more social media chatter about scouts around the country using them in 2017 than in 2016.

The readers didn't come from an official Girl Scout partnership with Square, and there probably won't be one in the future.

Square was excited about the scouts, though: "We love when sellers use Square in creative ways. As you can imagine, their customers are equally as excited that they don't have to carry cash anymore."

There's an expense for the convenience, though: the company takes a 2.75% transaction fee for all credit and debit card transactions.

Who are these scouts of the future?

Meet Ava Burns. She's a seven-year-old Girl Scout and is in the first grade in Austin, Texas. She's sold 720 boxes of Girl Scout cookies this year, the most of anyone in Troop 87.

It's only her second year in Girl Scouts, and last year she sold 500 boxes.

Her goal for 2017 was 650, which she's obviously already beaten. Her mom, Briana Burns, attributes the increase to one big change: a Square credit card reader.

"I think 90% of the people who weren't carrying cash, which were mostly young people, turned around and bought something when they heard we took credit cards," she told BuzzFeed News.

Briana Burns

Last year, Ava and her mom had some trouble. Several potential cookie buyers walked away empty-handed, saying, "Ah, I want to buy some, but I don't have any cash."

The same thing started happening when cookie season started again on January 18 this year. But two days into the season, Troop 87 offered its members the chance to use Square readers to process payments for cookies. Ava wanted to try it out, so she brought the reader with her when she was selling door-to-door after school and when setting up cookie sales booths at Walmart or Walgreens on weekends.

Sales end this Sunday, and Ava is currently the top seller in her troop. Briana said that the other scout with a Square reader is among the top three as well. Briana predicts more people will use the readers in 2018 because of how successful they were this year.

"Ava asked me last week if we had met our goal, and I looked, and we were already 70 boxes past it," Briana said.

It wasn't just Ava's mom using the reader to take payments, either.

Ava herself became well-versed in using Square to take credit card payments. The two had set up shop outside a Walmart one day when Briana started having trouble getting the reader to scan a card — "They're easy to use, but a bit touchy," she said — when Ava snatched the iPhone and the reader with a quick "Ugh, mom, just let me do it," and swiped the card herself.

"It really empowered her to see technology as a means to achieving her goals rather than a spare time thing," Briana said. "She's my little entrepreneur."

The reader had other benefits, too.

The troop had instituted a two-box minimum for transactions using the Square reader, so all the customers who didn't have cash had to buy more cookies by default. What a burden to have ~two~ boxes of Samoas instead of one.

It was also safer. After a successful day of sales, Girl Scouts can be carrying plenty of cash. In the California Bay Area this year, a Girl Scout and her mother were allegedly robbed at gunpoint for the cash they'd collected from cookie sales.

"Having the reader at the booths, especially when it's just me and Ava, makes me feel like we're less likely to be targeted because there's less cash on hand. And we don't have to run into Walmart to make change or go to the bank to deposit all this money," Briana said.

On one of her Saturday shifts from 11-1 outside of a Walmart, Ava sold 130 boxes of cookies, beating even the iconic San Francisco Girl Scout Danielle Lei who set up shop outside of a marijuana dispensary in 2014 and sold 117 boxes in two hours.

Bottom line: Ava's a champ.

Ava is hoping to use the rewards from her cookie sales to go to Girl Scout riding camp, as her mom did when she was a scout. Her favorite cookie is the Samoa, also known as the Caramel Delight. Briana's is the S'More, the new cookie for 2017 that became one of this year's top sellers.



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What’s Up With David Beckham Casually Posing With Lotion?

Welcome to “Is This an Ad?,” a column in which we take a celebrity social media post about a brand or product and find out if they’re getting paid to post about it or what. Because even though the FTC recently came out with rules on this, it’s not always clear. Send a tip for ambiguous tweets or ‘grams to katie@buzzfeed.com.

THE CASE:

Soccer star David Beckham posted an Instagram where he’s awkwardly sitting in front of a strange desk or table in front of a blank wall. I’m guessing it’s a hotel room of sorts – he has a Goyard toiletries-sized bag and a copy of Widow Basquiat, a biography of Jean-Michel Basquiat’s girlfriend, propped up on some brown thing (the hotel room service menu, perhaps?). And quite noticeably… you can see a bottle of green lotion with the label turned sideways, too small to read. Whatever that bottle is… is this an ad for it?

Note the green bottle. Is this a low-key ad?

Note the green bottle. Is this a low-key ad?

At least one person in Beckham's comments noticed the conspicuous lotion placement and wrote, "along with some carefully positioned props Sir David."

Via instagram.com

THE EVIDENCE:

David Beckham is no stranger to endorsement deals. He’s a soccer star, and athlete endorsements for sports apparel or sneakers is completely normal to most people – nobody bats an eye or thinks a player is a “sell out” if they’re in a Nike ad.

Beckham is one of the most famous athletes ever, and he’s done endorsement deals for many, many brands, including Adidas, H&M, Burger King, Gillette, and Motorola, and lots more. He does TV and print ads for these things, very classic and recognizable advertising. He doesn’t do sneaky or lame diet tea ads.

A HINT:

Ok, you should know this: David Beckham is the ambassador of the Biotherm Homme skincare line, and the lotion pictured in his instagram (even if it’s hard to tell) is their Aquapower Gel moisturizer.

But that doesn’t make the answer totally clear either, right? Is this meant to be an ad, or does he just happen to randomly have his bottle of moisturizer (let’s assume he truly uses the stuff) on his hotel nightstand next to his book before he goes to bed? It’s not so unreasonable you or I would randomly have moisturizer and a toiletries bag in the background of a hotel selfie, right?

Plus, he doesn’t mention the name of the moisturizer in his caption, it just appears in the background, so small you can’t even read the label.

There’s one other piece of information you should know: PR for L’Oréal sent BuzzFeed a press alert about this particular Instagram, touting how the brand’s ambassador uses the cream in his relaxing nightly routine. Again, that doesn’t mean that they paid him to post that instagram, but he does have an endorsement deal with them.

I asked L’Oréal what “ambassador” means, and they explained that he has a longstanding relationship with the company, is the face of Biotherm Homme, and has a deal to develop his own product line in the future.

So basically, Beckham has some skin in the game (heh) – he’s not just getting paid a lump sum to do one TV ad. The better this product sells, the better for him.

THE VERDICT:

Here’s what L’Oréal told me:

L’Oréal’s policy is to respect all disclosure obligations for endorsements. David Beckham is the global face of Biotherm Homme, appearing in all media, but while Beckham’s Instagram post shows a Biotherm product on his desk behind him in the background, this appearance was not obligated.

According to them, this isn’t an “ad” per se, because they didn’t ASK him to post it.

Then I asked Bonnie Patton, a lawyer and executive director of the nonprofit advocacy group Truth In Advertising. “The FTC law is quite clear,” Patton said. “If there is a material connection between the endorser and the product, then that needs to be disclosed.”

Ok, but what about this particular post? Patton said: “we would look at an Instagram post like this and say it’s Mr. Beckham's responsibility and the responsibility of the company to make sure that consumers are informed that he has a material connection to this product.”

So according to an industry watchdog group, it’s an ad and should be disclosed. In this case, I’m giving a ruling to the watchdog group instead of the brand. It’s an ad.

Ironically, I asked a friend to help identify the book in the photo, and he had read it and recommended it highly, so I ordered it on Amazon. This was a tremendously effective ad, but for the book instead of the men’s moisturizer.



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How YouTube Serves As The Content Engine Of The Internet's Dark Side

YouTube

David Seaman is the Pizzagate King of the Internet.

On Twitter, Seaman posts dozens of messages a day to his 66,000 followers, often about the secret cabal — including Rothschilds, Satanists, and the other nabobs of the New World Order — behind the nation’s best-known, super-duper-secret child sex ring under a DC pizza parlor.

But it’s on YouTube where he really goes to work. Since Nov. 4, four days before the election, Seaman has uploaded 136 videos, more than one a day. Of those, at least 42 are about Pizzagate. The videos, which tend to run about eight to fifteen minutes, typically consist of Seaman, a young, brown-haired man with glasses and a short beard, speaking directly into a camera in front of a white wall. He doesn’t equivocate: Recent videos are titled “Pizzagate Will Dominate 2017, Because It Is Real” and “#PizzaGate New Info 12/6/16: Link To Pagan God of Pedophilia/Rape.”

Seaman has more than 150,000 subscribers. His videos, usually preceded by preroll ads for major brands like Quaker Oats and Uber, have been watched almost 18 million times, which is roughly the number of people who tuned in to last year’s season finale of NCIS, the most popular show on television.

His biography reads, in part, “I report the truth.”

In the aftermath of the 2016 presidential election, the major social platforms, most notably Twitter, Facebook, and Reddit, have been forced to undergo painful, often public reckonings with the role they play in spreading bad information. How do services that have become windows onto the world for hundreds of millions of people square their desire to grow with the damage that viral false information, “alternative facts,” and filter bubbles do to a democracy?

And yet there is a mammoth social platform, a cornerstone of the modern internet with more than a billion active users every month, which hosts and even pays for a fathomless stock of bad information, including viral fake news, conspiracy theories, and hate speech of every kind — and it’s been held up to virtually no scrutiny: YouTube.

The entire contemporary conspiracy-industrial complex of internet investigation and social media promulgation, which has become a defining feature of media and politics in the Trump era, would be a very small fraction of itself without YouTube. Yes, the site most people associate with “Gangnam Style,” pirated music, and compilations of dachshunds sneezing is also the central content engine of the unruliest segments of the ascendant right-wing internet, and sometimes its enabler.

To wit, the conspiracy-news internet’s biggest stars, some of whom now enjoy New Yorker profiles and presidential influence, largely live on YouTube. Infowars — whose founder and host, Alex Jones, claims Sandy Hook didn’t happen, Michelle Obama is a man, and 9/11 was an inside job — broadcasts to 2 million subscribers on YouTube. So does Michael “Gorilla Mindset” Cernovich. So too do a whole genre of lesser-known but still wildly popular YouTubers, people like Seaman and Stefan Molyneux (an Irishman closely associated with the popular “Truth About” format). As do a related breed of prolific political-correctness watchdogs like Paul Joseph Watson and Sargon of Akkad (real name: Carl Benjamin), whose videos focus on the supposed hypocrisies of modern liberal culture and the ways they leave Western democracy open to a hostile Islamic takeover. As do a related group of conspiratorial white-identity vloggers like Red Ice TV, which regularly hosts neo-Nazis in its videos.

“The internet provides people with access to more points of view than ever before,” YouTube wrote in a statement. “We're always taking feedback so we can continue to improve and present as many perspectives at a given moment in time as possible.”

YouTube

All this is a far cry from the platform’s halcyon days of 2006 and George Allen’s infamous “Macaca” gaffe. Back then, it felt reasonable to hope the site would change politics by bypassing a rose-tinted broadcast media filter to hold politicians accountable. As recently as 2012, Mother Jones posted to YouTube hidden footage of Mitt Romney discussing the “47%” of the electorate who would never vote for him, a video that may have swung the election. But by the time the 2016 campaign hit its stride, and a series of widely broadcast, ugly comments by then-candidate Trump didn’t keep him out of office, YouTube’s relationship to politics had changed.

Today, it fills the enormous trough of right-leaning conspiracy and revisionist historical content into which the vast, ravening right-wing social internet lowers its jaws to drink. Shared widely everywhere from white supremacist message boards to chans to Facebook groups, these videos constitute a kind of crowdsourced, predigested ideological education, offering the “Truth” about everything from Michelle Obama’s real biological sex (760,000 views!) to why medieval Islamic civilization wasn’t actually advanced.

Frequently, the videos consist of little more than screenshots of a Reddit “investigation” laid out chronologically, set to ominous music. Other times, they’re very simple, featuring a man in a sparse room speaking directly into his webcam, or a very fast monotone narration over a series of photographs with effects straight out of iMovie. There’s a financial incentive for vloggers to make as many videos as cheaply they can; the more videos you make, the more likely one is to go viral. David Seaman’s videos typically garner more than 50,000 views and often exceed 100,000. Many of Seaman’s videos adjoin ads for major brands. A preroll ad for Asana, the productivity software, precedes a video entitled “WIKILEAKS: Illuminati Rothschild Influence & Simulation Theory”; before “Pizzagate: Do We Know the Full Scope Yet?!” it’s an ad for Uber, and before “HILLARY CLINTON'S HORROR SHOW,” one for a new Fox comedy. (Most YouTubers have no direct control over which brands' ads run next to their videos, and vice versa.)

This trough isn’t just wide, it’s deep. A YouTube search for the term “The Truth About the Holocaust” returns half a million results. The top 10 are all Holocaust-denying or Holocaust-skeptical. (Sample titles: “The Greatest Lie Ever Told,” which has 500,000 views; “The Great Jewish Lie”; “The Sick Lies of a Holocaust™ 'Survivor.'”) Say the half million videos average about 10 minutes. That works out to 5 million minutes, or about 10 years, of “Truth About the Holocaust.”

Meanwhile, “The Truth About Pizzagate” returns a quarter of a million results, including “PizzaGate Definitive Factcheck: Oh My God” (620,000 views and counting) and “The Men Who Knew Too Much About PizzaGate” (who, per a teaser image, include retired Gen. Michael Flynn and Andrew Breitbart).

Sometimes, these videos go hugely viral. “With Open Gates: The Forced Collective Suicide of European Nations” — an alarming 20-minute video about Muslim immigration to Europe featuring deceptive editing and debunked footage — received some 4 million views in late 2015 before being taken down by YouTube over a copyright claim. (Infowars: “YouTube Scrambles to Censor Viral Video Exposing Migrant Invasion.”) That’s roughly as many people as watched the Game of Thrones Season 3 premiere. It’s since been scrubbed of the copyrighted music and reuploaded dozens of times.

First circulated by white supremacist blogs and chans, “With Gates Wide Open” gained social steam until it was picked up by Breitbart, at which point it exploded, blazing the viral trail by which conspiracy-right “Truth” videos now travel. Last week, President Trump incensed the nation of Sweden by falsely implying that it had recently suffered a terrorist attack. Later, he clarified in a tweet that he was referring to a Fox News segment. That segment featured footage from a viral YouTube documentary, Stockholm Syndrome, about the dangers of Muslim immigration into Europe. Sources featured in the documentary have since accused its director, Ami Horowitz, of “bad journalism” for taking their answers out of context.

So what responsibility, if any, does YouTube bear for the universe of often conspiratorial, sometimes bigoted, frequently incorrect information that it pays its creators to host, and that is now being filtered up to the most powerful person in the world? Legally, per the Digital Millennium Copyright Act, which absolves service providers of liability for content they host, none. But morally and ethically, shouldn’t YouTube be asking itself the same hard questions as Facebook and Twitter about the role it plays in a representative democracy? How do those questions change because YouTube is literally paying people to upload bad information?

And practically, if YouTube decided to crack down, could it really do anything?

YouTube does “demonitize” videos that it deems “not advertiser-friendly,” and last week, following a report in the Wall Street Journal that Disney had nixed a sponsorship deal with the YouTube superstar PewDiePie over anti-Semitic content in his videos, YouTube pulled his channel from its premium ad network. But such steps have tended to follow public pressure and have only affected extremely famous YouTubers. And it’s not like PewDiePie will go hungry; he can still run ads on his videos, which regularly do millions of views.

Ultimately, the platform may be so huge as to be ungovernable: Users upload 400 hours of video to YouTube every minute. One possibility is drawing a firmer line between content the company officially designates as news and everything else; YouTube has a dedicated News vertical that pulls in videos from publishers approved by Google News.

Even there, though, YouTube has its work cut out for it. On a recent evening, the first result I saw under the “Live Now - News” subsection of youtube.com/news was the Infowars “Defense of Liberty 13 Hour Special Broadcast.” Alex Jones was staring into the camera.



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24 Şubat 2017 Cuma

Here Are The Passwords You Should Change Immediately

A software bug discovered in Cloudflare, a popular web performance and security company, may have compromised the security of over 5 million websites, including Fitbit, Uber, and OK Cupid.

If you have or had accounts on Fitbit, Uber, Ok Cupid, Medium, or Yelp, you should probably change your passwords. In a blog post published on Thursday, the web performance and security company Cloudflare claimed that it has fixed a critical bug, discovered over the weekend, that had been leaking sensitive information such as website passwords in plain text from September 2016 to February 2017. Over 5.5 million websites use Cloudflare, including Fitbit, Uber, Ok Cupid, Medium, and Yelp.

Some website sessions accessed through HTTPS, a secure web protocol that encrypts data sent to and from a page, have been compromised as a result, and what makes the bug particularly serious is that some search engines (like Bing, Google, and DuckDuckGo) cached, or saved, a variety of the leaked data for some time. This data isn't easy for an non-technical person to find, but for someone with knowledge of how to craft specific queries for affected websites' leaked data on search engines, it was well within their reach.

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Elon Musk Slams Union Drive At Tesla Factory

Tesla CEO Elon Musk listens as President-elect Donald Trump speaks during a meeting with technology industry leaders at Trump Tower in New York, Wednesday, Dec. 14, 2016. (AP Photo/Evan Vucci)

Evan Vucci / AP

In a lengthy Thursday night email to Tesla employees, CEO Elon Musk defended his record as an employer, and appealed to workers not to join the United Auto Workers union.

In the message, first leaked to Electrek.co and later obtained in full by BuzzFeed News, Musk took direct aim at claims made earlier this month in a Medium post by factory worker Jose Moran. Moran alleged that long hours of physical labor once forced six of his eight team members to take medical leave simultaneously. Musk disputed this allegation, claiming a Tesla investigation has proven it to be false. "After looking into this claim, not only was it untrue for this individual’s team, it was untrue for any of the hundreds of teams in the factory," he wrote.

"The forces arrayed against us are many and incredibly powerful. This is David vs Goliath if David were six inches tall!"

The Tesla CEO also lambasted the efforts of the United Auto Workers union to unionize Tesla employees at the company's Fremont, CA factory, calling the organization's tactics for doing so "disingenuous or outright false." Musk alleged that the UAW's "true allegiance is to the giant car companies, where the money they take from employees in dues is vastly more than they could ever make from Tesla."

"The forces arrayed against us are many and incredibly powerful," Musk wrote. "This is David vs Goliath if David were six inches tall! Only by being smarter, faster and working well as a tightly integrated team do we have any chance of success."

Moran's post — which was later followed by a press conference and a Facebook video — detailed how low pay, long hours, and difficult working conditions are making life difficult for Tesla employees. Moran argued that unionizing would improve the factory workers' situation.

Musk immediately swung back at Moran, telling Gizmodo that he was a union plant; earlier this week, during a Tesla earnings call, Musk told investors that the unionization "isn't likely to occur."

Moran denied Musk's claims that he's paid by the UAW to lead unionization efforts. His communications team, Storefront Political, declined comment on Musk's email.

Musk's email includes a point-by-point rebuttal of a number of Moran's claims. Regarding long hours, Musk said overtime has actually decreased by 50% in the last year, and that the average employee worked 43 hours a week. Regarding compensation, he noted that Tesla factory workers earn equity, and therefore, over a four year period, earned "between $70,000 and $100,000 more in total compensation than the employees at other US auto companies." On issues of safety, Musk said Tesla's incident rate is less than half the industry average, and noted that the goal is to be "as close to zero injuries as possible."

"There will also be little things that come along like free frozen yogurt stands scattered around the factory."

In addition to defending Tesla's record as an employer, Musk told workers that he plans to improve life at the Tesla factory, which is currently in the process of switching over its lines for production of the Model 3. For example, when the Model 3 reaches "volume production," Musk said he'll throw them "a really amazing party."

"There will also be little things that come along like free frozen yogurt stands scattered around the factory and my personal favorite: a Tesla electric pod car roller coaster (with an optional loop the loop route, of course!) that will allow fast and fun travel throughout our Fremont campus, dipping in and out of the factory and connecting all the parking lots," Musk wrote. "It’s going to get crazy good."

Tesla declined comment. The full text of Musk's email is below.

If you have information on working conditions or unionization efforts at Tesla, please contact the author directly, or tip us anonymously via contact.buzzfeed.com.

For Tesla to become and remain one of the great companies of the 21st century, we must have an environment that is as safe, fair and fun as possible. It is incredibly important to me that you look forward to coming to work every day. For that, we must be a fair and just company – the only kind worth creating.

This is vital to succeed in our mission to accelerate the advent of a clean, sustainable energy future. The forces arrayed against us are many and incredibly powerful. This is David vs Goliath if David were six inches tall! Only by being smarter, faster and working well as a tightly integrated team do we have any chance of success. We should never forget the history of car startups originating in the United States: dozens have gone bankrupt and only two, Tesla and Ford, have not. Despite the odds being strongly against us, my faith in you is why I am confident that we will succeed.

That is why I was so distraught when I read the recent blog post promoting the UAW, which does not share our mission and whose true allegiance is to the giant car companies, where the money they take from employees in dues is vastly more than they could ever make from Tesla.

The tactics they have resorted to are disingenuous or outright false. I will address their underhanded attacks below. While this discussion focuses on Fremont, these same principles apply to every Tesla facility worldwide.

Safety First

The workplace issue that comes before any other is safety. If you do not have your health, then nothing else matters. Simply due to size and bad luck, there will always be some injuries in a company with over 30,000 employees, but our goal is simple: to have as close to zero injuries as possible and be the safest factory in the auto industry by far. The Tesla executive team and I are absolutely committed to this goal.

That is why I was particularly troubled by the safety claim in last week’s blog post, which said: “A few months ago, six out of eight people in my work team were out on medical leave at the same time due to various work-related injuries. I hear the ergonomics are even more severe in other areas of the factory.”

Obviously, this cannot be true: if three quarters of his team suddenly went on medical leave, we would not be able to operate that part of the factory. Furthermore, if things were really even worse in other departments, that would mean something like 80% or more of the factory would be out on injury, production would drop to virtually nothing and the parking lot would be almost empty. As you know firsthand, we have the *opposite* problem – there is never enough room to park! In fact, we are working at top speed to build more parking. Also, hopefully our darn BART train station will open before all hell freezes over!

After looking into this claim, not only was it untrue for this individual’s team, it was untrue for any of the hundreds of teams in the factory.

That said, reducing excess overtime and improving safety are extremely important. This is why we hired thousands of additional team members to create a third shift, which has reduced the burden on everyone. Moreover, since the beginning of Tesla production at Fremont five years ago, there have been dedicated health and safety experts covering the factory and we hold regular safety meetings with operations leaders. Since the majority of the injuries in the factory are ergonomic in nature, we have an ergonomics department focused exclusively on this issue.

The net result is that since January 1st, our total recordable incident rate (TRIR) is under 3.3, which is less than half the industry average of 6.7.

Of course, the goal is to have as close to zero injuries as humanly possible, so we need to keep improving. If you have a safety concern or an idea on how to make things better, please let your manager, safety representative or HR partner know. You can also send an anonymous note through the Integrity Hotline (this applies broadly to any problems you notice at our company) or you can email.

Compensation

At Tesla, we believe it is important for everyone to be an owner of the company. This is your company. That is why, unlike other car companies, everyone is awarded shares and you get to buy stock at a discount compared to the public through the employee stock purchase program. Last year, stock equity grants were increased significantly and it will happen again later this year once Model 3 achieves high volume.

The chart below contrasts the total comp received by a Tesla production team member who started on January 1, 2013 against the total comp received over the same period at GM, Ford, and Fiat Chrysler. A four year period is used because that’s the vesting length of a new hire equity grant. I believe the equity gain over the next four years will be similar. As shown below, a Tesla team member earned between $70,000 and $100,000 more in total compensation than the employees at other US auto companies!

Work Hours

Another issue raised in the UAW blog was hours worked. First, I want to recognize how hard you worked to make our company successful. Those hours mattered to you, to your family and to our company, and I can’t tell you how much I appreciate them.

However, the pace needs to be sustainable. This is why the third shift was established and why we created alternate work schedules based on feedback from various teams in the factory.

These changes have had a big impact. The average amount of hours worked by production team members this year is about 43 hours per week. The percentage of overtime hours has declined by almost 50% since the super tough time we had last year achieving rate on the Model X, which is probably the hardest car to build in history. What an amazing accomplishment! It is also a lesson learned, which is why Model 3 is designed to be dramatically easier to manufacture.

Fun

As we get closer to being a profitable company, we will be able to afford more and more fun things. For example, as I mentioned at the last company talk, we are going to hold a really amazing party once Model 3 reaches volume production later this year. There will also be little things that come along like free frozen yogurt stands scattered around the factory and my personal favorite: a Tesla electric pod car roller coaster (with an optional loop the loop route, of course!) that will allow fast and fun travel throughout our Fremont campus, dipping in and out of the factory and connecting all the parking lots. It’s going to get crazy good

Thanks again for all your effort and I look forward to working alongside you to create an amazing future!

Elon




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Palantir Has Been Dumped By Another Blue-Chip Client

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Palantir Technologies, the secretive Silicon Valley data analysis firm co-founded by Peter Thiel, has lost a marquee cybersecurity client, BuzzFeed News has learned, continuing a string of defections by corporate customers.

Home Depot, which hired Palantir after its major credit card hack in 2014, ended the relationship in December over concerns that Palantir’s services weren’t worth the price, according to two people familiar with the matter who spoke on the condition of anonymity. The retailer concluded that it could accomplish much of the same work on its own, one of the people said.

In addition, Home Depot was rankled when Palantir staff sought to drum up additional business in other parts of the company, on time paid for by the cybersecurity department, one of the people said.

The cancellation means one of the world’s largest retailers has joined a list of blue-chip companies that have stopped doing business with Palantir since 2015. Others, including Coca-Cola, American Express, and Nasdaq, also balked at Palantir’s price tag, BuzzFeed News reported last year, or raised doubts about its usefulness. Home Depot’s exit also illustrates how a metric called “bookings,” which Palantir uses to measure deal size — and which it has given out publicly when describing the size of its overall business — can fail to translate into actual revenue.

At the time it was signed, the Home Depot contract was considered Palantir’s biggest ever cybersecurity deal, and Palantir executives immediately started citing it in pitch conversations with potential new customers, according to internal emails reviewed by BuzzFeed News. Now, Palantir will end up collecting significantly less than the booking value it promoted internally, according to the emails and the people familiar with the matter.

If you have information or tips, you can contact this reporter over an encrypted chat service such as Signal or WhatsApp, at 310-617-1302. You can also send an encrypted email to will.alden@buzzfeed.com, using the PGP key found here.

Home Depot paid Palantir about $5 million a year, excluding cloud storage costs, during the two years of the relationship, according to someone with direct knowledge of the matter. But Palantir’s internal calculus appeared to reflect an expectation that the price would rise over time — and that the deal would last longer.

In one internal email from December 2014, when contract talks were held, Melody Hildebrandt, a senior Palantir executive, said the two sides had reached a five-and-a-half-year agreement, worth a total of $37.5 million in bookings. Later, in a January 2015 memo to staff, the total deal size was cited as $60 million. (Both emails described the deal as Palantir’s largest ever in cybersecurity.)

A Home Depot spokesperson told BuzzFeed News, “We aren’t going to publicly discuss our cybersecurity operations.” A Palantir spokesperson declined to comment.

Chaired by Thiel, the billionaire venture capitalist who is now advising President Donald Trump, Palantir works for government agencies and major corporations, making highly customized software to analyze and visualize data. Its work, by Silicon Valley standards, is labor-intensive, with teams of “forward deployed engineers” working onsite at client offices.

But Palantir, which started in 2004 and took early capital from the CIA, has generated considerable mystique in Washington and in corporate board rooms. It has garnered a $20 billion valuation, making it among the largest “unicorn” startups in Silicon Valley, and its CEO hinted last fall that it could soon pursue an IPO.

Though Palantir is not primarily a cybersecurity company, it has made cybersecurity an important part of its business development strategy. With a number of corporate customers, Palantir got its initial foothold through cybersecurity services, aiming to eventually add new data-crunching work to the customer’s tab.

Palantir even has a job category called “leverage,” which includes pushing customers to sign up for more of its services, according to former employees. As one former employee put it, “They try to find a specific problem the customer is trying to solve, and use that as a fishing expedition to leverage that into a bigger scope of work.”

At Home Depot — which once had the codename “Sherlock” inside Palantir — cybersecurity was supposed to be just the first service among many.

“The door is open for additional use case talks after we crush Q2 in cyber,” a Palantir business development engineer, Sam Jones, told colleagues in an April 2015 email.

The Pinehurst golf resort in North Carolina, where Palantir and Home Depot staffers mingled during a charity event.

David Cannon / Getty Images

Palantir’s relationship with Home Depot was forged during a crisis. With the retailer reeling in 2014 from one of the largest cyber attacks ever unleashed on a U.S. corporation, Palantir quickly delivered its expert analysis, calculating, for example, the scope of the attack — that 56 million credit or debit card accounts had been compromised. By early 2015, once the initial work had evolved into an annual contract, Palantir engineers were pursuing three different strategies to investigate abnormal activity on the Home Depot network, with detailed findings, a slide deck shows.

Around that time, Daniel Grider, Home Depot’s vice president of information technology, described the Silicon Valley data wranglers as “awesome,” according to a Palantir email. When Jamil Farshchi, Home Depot’s newly hired chief information security officer, raised questions about Palantir’s price, “Grider told him not to worry about that much and just let us do our thing,” Palantir’s Jones told colleagues in 2015.

By 2016, however, Home Depot had taken a dimmer view of Palantir’s services. When the company first threatened to cancel, Palantir offered to lower its price, a person familiar with the matter said. But by then the retailer had determined it could rely on its own employees for the work Palantir engineers were doing.

Palantir had kept close tabs on Home Depot, even discussing juicy tidbits about its leadership. Before Farshchi was hired, Palantir employees discussed Home Depot’s search for a chief information security officer and even cited the salary level of the position. (The source of this information, according to one internal email, was a Palantir employee’s significant other, who worked for a headhunting firm.)

At a Home Depot charity event in April 2015, "it became even more clear the level of respect the entire IT department has for Palantir and that we are also in the ‘inner circle,'" Jones told colleagues soon after. Over several days, Palantir employees joined Home Depot brass in building homes for military veterans, partying until the wee hours, and golfing at the Pinehurst resort in North Carolina.

The Palantir employees learned, via a presentation from a Home Depot executive, about the IT department’s goals for 2015 — useful information as Palantir sought to expand its role. They also accomplished some important schmoozing, Jones said: “We ticked some middle management off a few weeks ago escalating requests, and after drinking with a few of them we were invited to Austin to go hunting.”

Over drinks and cigars, the Palantir employees joined Home Depot executives for hold ‘em poker one night at a nearby condo. (They had to decamp to the condo because “North Carolina has some law about gambling and drinking in the same establishment,” Jones said.) Matt Carey, Home Depot’s executive vice president and chief information officer, was knocked out of the poker tournament three times by a Palantir employee, according to Jones.

“Matt joked with everyone else at our table how smart we were and that we were going to take everyone’s money,” Jones said.

If you have information or tips, you can contact this reporter over an encrypted chat service such as Signal or WhatsApp, at 310-617-1302. You can also send an encrypted email to will.alden@buzzfeed.com, using the PGP key found here.



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Which Messaging App Should You Use?

WHY ARE THERE SO MANY?!

There are so many ways to send a message these days. Google Voice recently added texts, group messaging, and transcribed voicemail after not updating their app for *five years,* bringing the number of Google's messaging apps to four (including Hangouts, Allo, and Duo). Facebook's got two apps (WhatsApp and Messenger). Microsoft's got two apps (GroupMe and Skype). Apple also kind of has two apps (iMessage and FaceTime).

That doesn't include all of the other, independent messaging apps out there like Viber, WeChat, LINE, Telegram, and Kakaotalk, to name a few.

It's true. We live in a time of TOO MANY messaging apps. So if you're feeling lost in this ~brave new world~ of online communication, here's a guide to the best platforms.

Christopher Furlong / Getty Images

The ~*ultimate*~ cross-platform messaging app is WhatsApp.

The ~*ultimate*~ cross-platform messaging app is WhatsApp.

WhatsApp (free, iOS, Android, Windows phone and web) is the Ultimate Messaging App. It has a giant user base, is super fast, works on many different devices (even Blackberry!), has an easy-to-understand interface, and provides end-to-end encryption.

Plus, the Facebook-owned app has over one billion users on its platform, so it's likely that some of your friends already using it.

WhatsApp offers free text messaging, group messaging, voice, and video calls over cellular data or Wi-Fi. It has a simple, easy-to-understand interface, without the overwhelming bells and whistles of the Viber and Line apps. The app is also fast. Multimedia (like photos, videos, audio messages and files up to 100MB) are compressed automatically by the app, so they send quickly even when connection is poor.

One of my favorite features is the ability to "star" messages with important reference information and access all of those starred messages in one, convenient place.

You can send and receive WhatsApp text messages from your mobile phone or the web. There is, unfortunately, no native desktop app and you can't voice or video call from the web.

The app is encrypted end-to-end by default, but it can record metadata like the date, timestamp, and phone numbers associated with a message, according to a recently revised privacy policy. The app also announced last year that it was going to start sharing user information with Facebook, though it did let users opt out before agreeing to the updated terms of service. If you didn't opt out before updating, you got an additional 30 days to make your choice.

Nicole Nguyen / BuzzFeed News

If you – and most of your contacts – have iPhones, it's a no brainer: use iMessage.

If you – and most of your contacts – have iPhones, it's a no brainer: use iMessage.

For iPhone users, iMessage ticks all the boxes.

You don't have to sign up for anything. It's the default messaging app on all iPhones, unlike on some Android devices, where there can be up to four messaging apps to choose from (Hangouts? Allo? Duo? The cell carrier's own messaging app?).

It works seamlessly with FaceTime video and audio calling over data or a cell connection. It's encrypted end-to-end (although, only when you message other iPhone users). It works on your phone, it works on your Mac, and it works on your iPad. It lets you send lasers to your friends. It automatically sends texts via iMessage when it's appropriate, and regular SMS to those outside the "blue bubble." It can handle all kinds of media: GIFs, contacts, location, links, photos, videos, and voice memos.

You can use Siri to check messages or send new messages, and install integrations from the new iMessage app store. You can also access Yelp, Venmo, and Dropbox without ever leaving the Messages app.

Sure, there's still room for improvement. Namely, lack of compatibility with ANY OTHER PLATFORMS (ugh). Apple can also collect some metadata, like the numbers you enter into iMessage, which are sent to Apple servers to determine whether or not the message should be sent through iMessage or SMS. Apple retains that data for up to 30 days, and can be compelled to hand it over to law enforcement with a subpoena or court order.

If iMessage were cross-platform, it might be the Perfect Messaging App. But until then, it's the best option for those with iPhones to communicate with other peeps with iPhones.

Nicole Nguyen / BuzzFeed News

If you prefer features over security, plus texting, audio, *and* video chat, here are some options.

If you prefer features over security, plus texting, audio, *and* video chat, here are some options.

In addition to WhatsApp (read above), Facebook Messenger and Hangouts are some other apps to consider.

Facebook Messenger is more feature-rich, but doesn't have as many privacy and security settings.

The messaging app by WhatsApp's parent company, Facebook Messenger (free, iOS, Android, the web), has some pretty killer features, like being able to use high-definition video and audio calling on mobile or web. Messenger is unique because you can send money directly through the app in the US. There are also bots built into Messenger that can help you diagnose that weird rash or shop for you. One thing to note: users know when you've read their messages (and vice versa) and there's no straightforward way to disable read receipts, sadly.

The app recently rolled out a new, fully encrypted feature called "Secret Conversations," which ensures that the message's content can't be read by law enforcement or the company itself. The reason why Messenger is only for the ~moderately paranoid~ is because the encryption feature is opt-in, and needs to be turned on for every conversation, unlike WhatsApp, which automatically encrypts every chat by default. Additionally, "Secret Conversations" only encrypts text messages, photos, and videos sent in the thread, but it doesn't protect audio and video calls.

Google Hangouts is fine, but isn't as secure.

Hangouts (free, iOS, Android, and web) puts text messaging, audio calling, and video calling in one place – but it does not offer full encryption, so Google can wiretap conversations at the request of law enforcement. You'll need to use Google Allo's incognito mode for messaging and Google Duo for video chatting with end-to-end encryption.

And unlike WhatsApp or Facebook Messenger, which allow you to sign up with just your phone number and without a Facebook account, Hangouts requires a Google account.

Nicole Nguyen / BuzzFeed News


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This Quiz Will Reveal Which Messaging App You Should Use

Because there are way. too. many. options.



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23 Şubat 2017 Perşembe

Uber Women To CEO Travis Kalanick: We Have A Systemic Problem

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Uber CEO Travis Kalanick joined a group of more than 100 female engineers on Thursday to discuss the explosive allegations of sexual harassment and sexism recently leveled against the ride-hailing company. During an hour-long meeting, the engineers grilled Kalanick on what they say is a systemic problem at the company and urged him to begin “listening to your own people,” according to an audio recording of obtained by BuzzFeed News.

“In a situation where many women have experienced this kind of thing, the onus is on us to earn credibility,” Kalanick said. “Part of how we get to that place where there’s more optimism is by taking it and apologizing, understanding and doing everything we can to get to the bottom of it.”

Held four days after the publication of a damning essay penned by former Uber engineer Susan Fowler Rigetti, the meeting revealed a company scrambling to address an ugly crisis, with a contrite and emotional Kalanick promising “credible, thorough justice” via an internal investigation by former attorney general Eric Holder and Uber board member Arianna Huffington.

“There are people in this room who have experienced things that are incredibly unjust."

“I think that we should kind of address the elephant in the room ... which is that everyone who’s in these rooms now ... believes that there is a systemic problem here. We wouldn’t be here if we didn’t,” one engineer told Kalanick. “I do not think that we need [Eric Holder’s] help in admitting to ourselves as a company that we have a systemic problem.”

“Fair enough. Fair enough. Fair enough,” Kalanick replied. “I understand.”

Circling back to the same question later in the meeting, Kalanick added, “There are people in this room who have experienced things that are incredibly unjust. I want to root out the injustice. I want to get at the people who are making this place a bad place. And you have my commitment. I understand that this is bigger than the Susan situation and I want you to know that I’m all about rooting this out and being very aggressive about that, while also being supportive and empathetic and trying to build that support and empathy throughout the organization.”

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Kalanick’s meeting with Uber’s “Lady Eng” group caps a week of upset and declining morale at the ride-hail company which is still bruised from last month’s viral #deleteUber campaign. Rigetti's essay inspired a flood of criticism and media scrutiny, that Kalanick's apology to Uber employees during a Tuesday company-wide meeting has done little to temper. On Wednesday, the New York Times published a scathing account of the company’s work culture, citing an incident in which a manager groped a female employee, and another case in which a different manager threatened to beat an underperforming employee with a baseball bat. A day later, Uber investors Mitch and Freada Kapor published an open letter to Uber's board and investors decrying "toxic patterns" at the company and criticizing it for choosing "a team of insiders” to investigate its destructive culture and make recommendations for change."

“Eric Holder has been working on behalf of Uber since at least last June, when he and his firm were hired to advocate on behalf of Uber to lawmakers concerning using fingerprints as part of background checks on drivers,” the Kapors explained. “Arianna Huffington has held a board seat for about a year and is deeply invested in the company weathering the PR crisis.”

Kalanick did his best to rebut this criticism during the Lady Eng meeting. “There are very few law firms in the world that we haven’t worked with in some way,” he said. “The amount of fees that have gone to Eric Holder is as close to 0 as you can get to date.”

Liane Hornsey, Uber’s chief human resources officer, also attended the meeting and urged employees to trust that the company is working to address its aggressive workplace culture. "I know many people are in pain, and I know there’s many things we have to go through together," she said. "But at some point, we just have to shift into something that is more positive and assumes trust, and tries to believe that we’re doing the right thing.”

Another engineer asked Kalanick what he thought of Microsoft CEO Satya Nadella’s comments two years ago that women should trust that “the system will actually give you the right raises,” despite low diversity at technology companies.

“I believe that first the trust must be earned,” Kalanick said. “But i also understand that we’re operating here in a system that hasn't earned that trust. ... God-willing, we will earn it. But we still need to do that.”

Uber declined comment.



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Amazon Says Your Alexa Recordings Are Protected By The First Amendment

Staff / Reuters

Amazon is turning to the First Amendment to support its refusal to give law enforcement recordings and responses captured by the Alexa voice assistant on an Amazon Echo speaker that may help police solve a murder case.

After James Bates was charged with murdering his colleague Victor Collins in Walmart's hometown of Bentonville, Arkansas in November 2015, police issued a search warrant for the contents of Bates' Echo speaker. But Amazon has fired back with a 90-page brief contending that the records Alexa collected are protected free speech. Forbes has reproduced the document in full.

Bates also owned an LG Nexus cell phone, which, as Amazon noted in its brief, could contain his Echo's recording if he had downloaded the Alexa app. Amazon has already handed over Bates’ purchase history and account information to law enforcement, but it has declined to release his speaker’s records.

In its brief, Amazon argued, "Such government demands inevitably chill users from exercising their First Amendment rights to seek and receive information and expressive content in the privacy of their own home, conduct which lies at the core of the Constitution."

As the Echo becomes more popular — the company sold out of the speaker during the 2016 holidays despite increase production — Bates' case holds implications for a growing number of American homes. If Amazon loses its fight and is forced to give police Bates' Alexa recordings, it will set a significant precedent. Knowledge that the government and police may gain access to consumers' Echo recordings could damage trust in Alexa, a product so beloved that people sometimes propose to the AI voice assistant.

Amazon cited Riley v. California, a 2014 US Supreme Court case ruling that warrantless searches of electronic devices and digital records are unconstitutional, to say, "searching Alexa’s recordings is not the same as searching a drawer, a pocket, or a glove compartment. Like cell phones, such modern 'smart' electronic devices contain a multitude of data that can 'reveal much more in combination than any isolated record,' allowing those with access to it to reconstruct '[t]he sum of an individual’s private life.'"

Amazon's legal team also argued, "At the heart of that First Amendment protection is the right to browse and purchase expressive materials anonymously, without fear of government discovery."

Amazon is attempting to classify Alexa's recordings, responses, and transcripts as equivalent to the purchase or viewing of "expressive materials" — things like books, music, and podcasts — under the law. The team cited the high-profile inquiry into former president Bill Clinton during his impeachment to make its case: Investigators demanded that a bookstore hand over records of purchases made by Monica Lewinsky, but courts ruled that her "freedom of inquiry," protected by her right to freedom of speech, required law enforcement demonstrate that they really, truly needed those records.

Lewinsky eventually provided the records willingly, but the precedent for "heightened demonstration of need" stood. It's a rule that demands that law enforcement show a "compelling need" for the information and that there is a "'sufficient nexus' between the information sought and the underlying inquiry of the investigation."

Amazon also argued that Alexa's speech should be heard as coming from Amazon itself: "the response constitutes Amazon's First Amendment-protected speech." It equated Alexa's speech to Baidu's search results, which a US judge ruled were editorial judgments and therefore protected free speech in Zhaing v. Baidu, where New York residents sued Baidu for censoring articles about China's democracy movement. A New York judge declined to hear the case.

(The warrant for the Echo recordings, issued December 4, 2015, has actually expired under Arkansas law. But Amazon has chosen not to challenge it under that law, favoring the First Amendment approach.)

Neither Amazon nor the Bentonville police immediately responded to request for comment.



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Facebook Is Trying To Smooth Over Relationships With The Media

Brad Barket / Getty Images

Facebook’s new head of news partnerships, Campbell Brown, is seeking to mend the company’s relationship with the media through a series of off-the-record get-togethers at her Tribeca home.

Over food and drinks on Jan. 24, Brown hosted a roundtable of top editors and executives at prominent US news outlets, including the New Yorker’s David Remnick, the New York Times’ Andrew Ross Sorkin, Vox’s Melissa Bell, and USA Today’s Joanne Lipman.

At the meeting, Brown and Facebook Chief Product Officer Chris Cox defended the company’s handling of the “fake news” phenomenon and discussed Facebook's huge clout in the media industry, according to Remnick and others familiar with the meeting.

"They are this enormous player in the news business, and they don't yet know how to think about their own role and near hegemony," Remnick said. He said Cox did most of the talking, while "Campbell had clearly done the inviting."

Bell and Sorkin declined to comment. Lipman did not return requests for comment. Remnick said he wasn't aware the event was off the record.

A Facebook spokesperson said in an emailed statement: “Since joining Facebook a month ago, Campbell has been reaching out to publishers, reporters, and editors from all kinds of publications. She and her team are continuing to hold one-on-ones, roundtables, and small group meetings both in the U.S. and abroad. As we build the Facebook Journalism Project, it is important to step up our partnerships with news organizations and keep open lines of communication both ways."

BuzzFeed News’ head of US news, Shani Hilton, who was also present, declined to comment. BuzzFeed Editor-in-Chief Ben Smith was invited but didn’t attend, according to a person familiar with the matter. Smith declined to comment.

In the wake of the 2016 presidential election, Facebook has faced considerable backlash over its inability to stop the spread of misinformation on its platform. While Facebook CEO Mark Zuckerberg initially downplayed the notion that widespread fake political news stories could have swayed voters, the company eventually instituted a handful of measures to stem “fake news” and hired Brown — a former CNN host and controversial education activist — to rebuild trust with the media.

"Clearly Facebook feels some combination of responsibility, confusion, and determination to do something about it," Remnick said. "It was receptive and encouraging. We’ll see what comes of it."

Facebook has long had a tense relationship with the press, but over the past few years, as outlets have become increasingly reliant on the company to drive a huge number of people to their content, that relationship has become more acrimonious.

Now a series of mishaps like the “fake news” saga and reports last year that the company’s trending news team suppressed stories from conservative news sites has pushed Facebook to confront its fraught role in the news industry. And Brown’s hiring and the subsequent meetings demonstrate the company is trying to pacify top editors at outlets who work with, and have aggressively covered, the company.

One attendee said the room also discussed Facebook's plans for helping publishers begin to draw in significant advertising revenue from the videos they are producing for the platform.

Brown’s public relations campaign is just getting started. She will host another set of media types at her home next week, according to two people familiar with the matter.



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Snap Inc.’s Growth Is Pissing Off Its Neighbors

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You can pick out the Snap Inc. employees strolling through the company’s beachside Venice, California neighborhood with relative ease. “Snapchatters,” as they refer to themselves, walk around Venice with company badges clipped to their pants, Macbooks in hand, and stylish sunglasses resting on their noses. And unlike many people in Venice, they wear shirts.

Snap's headquarters are in Venice Beach, California. The funky West Los Angeles 'hood has long been something akin to the Haight Ashbury of Southern California, home to body builders, artists, dropouts and weirdos. It's the kind of place where you can buy pot more easily than a cheeseburger. But ahead of its massive IPO, as Snap has swelled to 1,859 employees scattered across the skate-friendly malecon and beyond, neighbors charge that it's disrupting not only messaging, but also a vital piece of Los Angeles itself.

“They’re turning it into a horrible business park."

“They’re turning it into a horrible business park,” Dave Martinez, a local barber and longtime Venice resident, told BuzzFeed News of Snap. “Closing shops, locking business doors, and making it office space. Streets that were alive with neighborhood and food and drink are now just locked front doors with security guards who are shooing the exact same people who lived in the neighborhood away.”

Asked about Snap's appetite for Venice real estate, Cesario "Block" Montano, owner of Venice Originals — a local skate shop that recently went online-only — offered a simple analogy: "They’re like a fucking shark."

Unlike its major competitors Facebook, Google and Twitter, Snap’s operations aren’t consolidated inside a big corporate campus. Instead, the company is scattered across at least 9 buildings throughout Venice, a handful of which are clustered on the same Market Street block. The setup makes for a company more integrated with its neighborhood, but also one butting up against local culture as it grows.

A Snap security guards stands watch outside of one of the company's offices.

Snap’s presence is apparent throughout Venice, a town with a population of just over 40,000. You can see it in subtle ways: local eateries like Tacos Por Favor have been transformed into de facto corporate cafeterias, complete with sign in sheets at the register and cashiers checking Snap badges. There are other, more explicit signs as well: security guards biking around the streets in grey polos inscribed with “Snap Inc. Security” logos.

Snap’s expanding Venice footprint has taken over space previously occupied by local businesses over the past two years, including a local bar called Nikki’s. “It’s messed up man,” local skater Rene Flores told BuzzFeed News. “They’re closing off everything.”

A spokeswoman for Snap declined to comment.

Nikki’s name is still etched on the sidewalk outside of its former digs. Look past the security guards when the building’s door opens, and you’ll see Snap employees eating and drinking inside. On Nikki’s Yelp page — now emblazoned with an all caps “CLOSED” designation, an old review advises, “If you're not coming here for a happy hour in Venice, you're a fool.”

"It’s just getting bigger and bigger and bigger. What’s going to happen?”

Snaps has irked some locals that worry about change in culture. “There is a tremendous amount of land they are renting that is now all dead space,” Venice Neighborhood Council president Ira Koslow told BuzzFeed News. “It’s sort of creeping. It’s just getting bigger and bigger and bigger. What’s going to happen?”

That's not an unreasonable question, particularly for Venice, which has undergone a number of dramatic transformations since its its inception in the early 1900s. The neighborhood has moved from a canal laden amusement area to music mecca to tech haven with many iterations in between. A Snap dominated Venice, some locals say, is just the region’s latest reinvention. “I see Snapchat and all the other startups here as just another point in that evolution,” Juan Bruce, founder of the Venice-based Epoxy, told BuzzFeed News.

A Snap security guard patrols Venice

Alex Kantrowitz

Indeed, local tech employees say Snap’s decision to headquarter in Venice has enhanced the area’s tech scene, drawing in new talent and driving growth. “I moved back here from Boston, expecting an influx of startups at the intersection of entertainment and tech to pop up around Snap,” Zack Servideo, partner at Venice-based Fabric Media explained to BuzzFeed News.

Snap's Venice operations have also been a boon to some restaurants. “Just seeing the revenue we’re getting in the winter months, it’s definitely helping,” Ryan Steed, partial owner of Wild Poke, a lunch spot popular with Snap employees, told BuzzFeed News. About 30 Snapchatters show up to Wild Poke for lunch every weekday, he said.

Snap is trying to be a part of the Venice community in ways that go beyond merely patronizing the local shops. The company is funding a program called Codetalk at Venice’s St. Joseph Center, which offers low-income and homeless women coding and design classes. It’s also funded showers at Safe Place For Youth, a Venice non-profit dedicated to helping homeless young people.

Dave Martinez

Enrico Moretti, an economics professor at the University of California, Berkeley, told BuzzFeed News that Snap’s presence will likely be a net positive for Venice. “For each job in the local tech sector in a city, five additional jobs in the local service sector will be created in that city in the long run,” he said. Twitter’s Market Street headquarters in San Francisco he explained, generated more jobs outside its walls than inside. “It’s good for retail, it’s good for restaurants, it’s good for all the local businesses that exist,” he said. “The bigger question is housing costs.”

The answer to that question looks bleak. In the last two and a half years, housing prices in Venice have risen noticeably, according to Suzy Frank, owner of Abbot Kinney Real Estate. A two bedroom one bathroom home that used to rent for $4,000 per month two years ago is now going for $5,000 to $6,000, she said. “You can not buy anything in Venice for under 2 million,” she explained. The increase in housing costs, Frank said, is largely the result of an ongoing influx of tech workers and entertainment professionals in the area. A longtime Venice resident, Frank said she’s not bothered by these changes. “It’s called progress,” she said.

“It’s called progress."

Progress for some, hardship for others. Venice's rising real estate prices have left some longtime residents struggling to make rent in a town that was once far more affordable. “I wouldn’t be surprised if I’m next,” said one Venice local who has seen a number of friends leave the area thanks to rent increases.

Snap is hardly the sole architect of the change Venice is currently undergoing, but its flashy public profile has made it a lightning rod for locals that view its ongoing expansion with dismay and resentment. “SAVE DOGTOWN! GET OUT SNAPCHAT,” screams a front page editorial in the February edition of the Free Venice Beachhead broadsheet.

Penned by Venice local Mark Rago, the editorial accuses Snap of using the community like a private campus and calls for protests against the company. “It’s bad enough they have an entire street where a beloved local bar used to be, but now they have all of these other properties all over the community,” Rago writes. “And worse…they just don’t seem to care about locals or the character and spirit of our neighborhood. They are transforming our neighborhood into a private commercial district thus destroying the community in a way that’s reminiscent of a military occupation!”

Rago’s is an incendiary screed, but it speaks to the anger and bewilderment that Snap’s rapid expansion has inspired in many Venice locals. It’s not only the change that’s getting to people, it’s the rapidity with which it’s occurring, and the sense that it is utterly inexorable. Rago’s “incomplete list” of Venice properties Snap is nine locations long, dovetails into a second, hypothetical “what-will-they-buy-next” list and concludes with an “Oh wait that’s right –THEY ARE ALREADY TRYING TO BUY THAT” pronouncement.

“It’s happening at a whiplash pace,” said Martinez, the longtime Venice barber. “Before you can even figure out what’s going down the next wonderful business has closed and Snapchat has locked the doors and put a security guard up front.”




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22 Şubat 2017 Çarşamba

Facebook Wants To Start Streaming Major League Baseball Games

Butch Dill / USA Today Sports

Facebook is in negotiations with the Major League Baseball League to possibly stream one game per week during the 2017 season. Reuters first reported the news. What teams, which games, and where on Facebook the livestream would appear remain unclear, and Facebook did not immediately respond to request for comment.

This isn't the first major deal for Facebook's sports partnerships division. The company recently struck a deal with Univision to live stream 46 Mexican soccer games with English commentary from Liga MX, a Mexican soccer league that has more viewers than the English Premier League. The Washington Post reports that executives at Univision cited the social network's massive reach as a factor that drew them in.

Facebook has also inked a deal with Turner Sports and the NBA to live stream the 2017 NBA All-Star Slam Dunk contest.

MLB is likely in search of that big audience as well. The league currently has one of the oldest fanbases among any sports games, despite its popular and lucrative app MLB.com At Bat. Streaming baseball games on Facebook would allow the league to reach a younger and more diverse audience.

The move may be a threat to Twitter, which streamed NFL games last year in a bid to appeal to a live sports audience. The move seemed to work, as it increased NFL fan engagement on the social network.

In addition to streaming sports content, Facebook is taking aim at television sets by developing an app for cable set top boxes and Apple TV; it's also in talks about potential deals to license TV-show style shows. The app will allow you to watch Facebook livestreams by publishers and friends on your TV. The push into television-esque delivery comes as Facebook's news feed runs out of space for ads and the company seeks to diversify.



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After A Big Bank Bought Simple, Things Got Complicated For Customers

Scott Beale / Flickr / Via Flickr: laughingsquid

Customers of Simple — the 21st century bank with no branches or checkbooks, just a website, sleek interface, and debit cards — signed up because they wanted banking to be just that: simple. But after European banking behemoth BBVA Compass acquired Simple for $117 million three years ago, customers say the process of transitioning their accounts to the new bank has been rife with headaches and complication. And for Simple customers who were not US citizens, the transition wasn’t initially possible at all.

To integrate with BBVA, Simple had to rebuild its banking system, which took two years, according to a company spokesperson. When that process was complete, Simple began the process of transferring individual accounts from Bancorp, which previously backed Simple, to BBVA. This transition requires customers to provide multiple pieces of identification, transfer funds, and reconfigure features like direct deposit or autopay.

“It's opening a new bank account, which is why we fully understood that there would be frustration,” said Simple spokesperson Amy Dunn. “It’s a terrible experience no matter what. We tried to make it as painless as possible.”

Despite Simple warning customers of the pending transition back in April 2016, things didn’t go smoothly for everyone.

For example, in Google Play reviews and on Twitter, US residents here on green cards or work visas complained that they were unable to transition to new Simple accounts. A spokesperson for Simple said the problem arose because BBVA “didn't have the existing infrastructure to open accounts for permanent residents who aren't citizens.”

BuzzFeed News first inquired about this issue on Friday; since then, Simple — which recently publicly reiterated its commitment to immigrants’ rights — says it’s resolved the problem. “We’ll be able to approve new applicants with a green card or Visa (so long as they fit all other qualifications), and our team will be following up with customers who were impacted in the coming weeks,” Dunn wrote in an email. “If they'll have us, we'd like to welcome them back.”

Dunn couldn’t say how many immigrants have returned to Simple since the fix was made, but the overall number of non-citizens using Simple is very small. However, plenty of people had other problems.

Neil Robertson of Denver opened a Simple account after a bad experience at Wells Fargo. Because he’s a musician who’s often paid in cash, Simple’s lack of branch locations can be annoying for him. But not as annoying as when his Simple debit card recently got declined at a bar despite him having plenty of money in his account.

"[Simple was] pretty exciting, but they were acquired and things seemed to stagnate."

"It wasn't just my card getting declined, which is always a weird feeling, but when I pulled up the app, I had to expose what's in my account to show it to [the bartender]," Robertson said. "And every time you keep swiping that card, my account is saying it's going through — $22, $22, $22." Robertson didn’t ultimately lose any money, though he says he’s still waiting for “several hundred dollars” to show up in the new account.

Robertson transitioned onto the new BBVA-backed Simple platform in late January, but as of yet, his old account hasn’t closed; for him and other customers, this awkward transition period has caused confusion — it’s unclear which account actually holds their money. Robertson says he’ll keep his Simple account until he can find a better option, but not everyone else is as patient.

One woman said she quit Simple after suddenly being unable to use her debit card while travelling abroad. Another woman said she was temporarily cut off from her funds after her account was closed without sufficient warning as part of the transition process.

And other customers are having problems with automatic bill payments still being withdrawn from their old accounts.

Gordon Emmerson’s power company charged him $24 for an unexpected overdraft after his money had already been moved to his new Simple account. After some back and forth, Simple agreed to cover the fee. But Emmerson is no longer a customer. “That whole episode caused me to lose faith in the company and worry about the safety of my money, so I’m in the process of transitioning to a local credit union now,” he said. “I wouldn’t recommend Simple anymore, that’s for sure.”

Simple says it “can’t speak to specific customers’ accounts or issues for security reasons” but described many of these complaints as one-off issues. A spokesperson pointed to tweets from people who praised its handling of the transition, and said the majority of feedback has been positive. And, indeed, it seems like a lot of customers are happy with the service; even some who initially had a problem with the transition will be sticking with Simple.

“Simple was founded on the belief that a banking company can be on the same side as our customers,” said Dunn in an email. “We believe in our mission to help people change their relationship with money, and to help people feel confident and empowered instead of ashamed, confused, and taken advantage of.”

But the challenge for Simple, which is owned by a big bank, will be retaining the customers who came to it to get away from big banks.

"This isn’t the first time Simple has faced this problem — some of its customers are also frustrated by the fact that BBVA Compass is one of more than a dozen banks invested in the Dakota Access Pipeline. Though Simple says it "neither financially nor philosophically” supports the pipeline, the issue serves as another example of how a big bank isn’t what Simple customers signed up for.

For Aaron Shekey, the real sign of trouble with Simple came after he transitioned accounts, when he (and thousands of other Simple users) received a marketing email from BBVA about a Valentine’s Day promotion. Simple had told their customers that BBVA would never contact them.

“[Simple was] pretty exciting, but they were acquired and things seemed to stagnate,” said Shekey, who is a programmer and startup founder. “I think they're the best of the online banks, but the email from BBVA felt like a breach of privacy and trust.”

Simple sent an email to customers apologizing for the mistake, and said in an email statement, “We had put agreements in place up-front to prevent this sort of cross-marketing from happening, and we’ve all been working to make sure that’s the case moving forward.” But another Simple customer, Ben Lopatin, is still worried. “Now I’m not sure what other data BBVA has access to and ‘isn’t supposed to use’,” he said via DM.

"They aren't going to be 'simple' to use anymore. If anything, BBVA is probably going to ruin this."

Simple always expected it would lose a few customers in the transition process, but so far, with 87% of accounts moved over to the BBVA platform, it says it hasn’t lost a significant amount of business. The company says it’s grown 68% percent in the last year, and has around the same number of accounts as a bank with 1,010 branches with just a fraction of the corporate overhead.

Still, BBVA has lost money on its investment in Simple every year since the acquisition, with the total write-down in value since 2014 totaling $89.5 million, according to the Houston Chronicle.

In a statement to BuzzFeed News, BBVA said valuations for tech companies are “very volatile." "As with most investments, return is delivered in the medium to long term,” the statement continues, “and BBVA Compass remains committed to Simple and its continued success and ongoing growth."

Also still committed to Simple is Sean Ferguson, a customer who plans to keep his account despite what he calls “completely irresponsible” behavior because it still makes it easier for him to manage his money.

“Part of why I signed up for Simple is that it was 100% online and ridiculously easy to use. Painless transfers. Easy debit card management. Effortless deposits,” he said via DM. “So yeah, I'm still with them and they fixed my problem, but I definitely feel like they aren't going to be 'simple' to use anymore. If anything, BBVA is probably going to ruin this.”



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